My.SSS Member Portal: Login, Register and Fixes

Quick answer

My.SSS is the online account of the Social Security System. With it you see your posted contributions, generate a Payment Reference Number (PRN), apply for loans and enroll the bank account where SSS sends loan and benefit money. You need an SS number, a mobile number and an email address to open one. The MySSS mobile app uses the same account.

What you can do on My.SSS

See your posted monthly contributions.
Generate a PRN and pay contributions if you are self-employed, a voluntary member, an OFW or a non-working spouse.
Apply for a salary, calamity or emergency loan.
Enroll a disbursement account (bank, e-wallet or cash payout outlet) for loan and benefit payouts.
File a maternity notification and some benefit claims.
Update your contact details.

What do you need before you start?

Your SS number. If you do not have one yet, SSS lets you apply for it online on www.sss.gov.ph.
A mobile number and an email address that only you use. SSS sends one-time PINs and the activation link there.
One detail SSS can match to your record, such as a paid PRN, a bank account registered with SSS or an activated UMID card. The registration guide lists all the options.

My.SSS is free. SSS lists no fee for registering, resetting your password or generating a PRN. Anyone who charges you to "fix" your account, or asks for your password or PIN, is not from SSS.

Guides for this portal

Common errors at a glance

Common errors at a glance
Message you see	What to do	Guide
"Invalid One Time Pin."	Type the newest PIN only, before the timer runs out.	Invalid One Time Pin
"Your account has been locked."	Contact SSS by hotline 1455 or email. Do not keep trying.	Account locked
"Kindly visit the nearest SSS branch to update your contact details…"	SSS has no mobile number or email on file for you. Update it at a branch.	Update contact details
"Please input your User ID and Password."	One of the two boxes is empty. Type both.	Log in
"Service unavailable. Please try again."	The PIN service did not answer. Wait and try again later.	Common errors
Contributions missing	Check who pays for you and when you paid.	Check contributions

What if My.SSS is not loading?

If the page does not load for anyone, the portal is probably down. Try again later and check the agency's official Facebook page (SSS on Facebook).

Frequently asked questions

What is the My.SSS website address?

Use the "Login to My.SSS" button on www.sss.gov.ph, or open https://member.sss.gov.ph/members/. Both take you to the SSS sign-in page on sso.sss.gov.ph. Check that the address matches the one on this page exactly.

Can I use My.SSS without an SS number?

No. Every account is tied to an SS number. Get your SS number first on the SSS website, then register on My.SSS.

Is the MySSS app the same account as the website?

Yes. The MySSS app lets you create a My.SSS account, sign in, view contributions, generate a PRN and reset your password with your registered email. The app needs Android 9 or iOS 14 or newer.

Can OFWs use My.SSS from abroad?

Yes. Registration accepts a foreign address. If your Philippine SIM does not receive texts abroad, set up an authenticator app as your sign-in method while you still can log in. See SSS for OFWs.

How do I contact SSS about My.SSS problems?

Call the SSS hotline 1455 or email usssaptayo@sss.gov.ph. You can also go to any SSS branch with a valid ID. Describe the message you see, but never share your password or PIN.

Does Listo Papeles have access to my SSS account?

No. We are not part of SSS and cannot see or change your records. We never ask for your user ID, password, PIN or SS number.

Official portal

Listo Papeles is not affiliated with this portal or its agency. We never ask for your password, one-time code or member number.