How to Log In to My.SSS

Quick answer

My.SSS asks for two things: your user ID and password, then a one-time PIN. The PIN comes by SMS to your registered mobile number, or from an authenticator app if you set one up. Your user ID is the one you chose when you registered, not your SS number.

What do you need before you start?

A My.SSS account. No account yet? Register first.
Your user ID and password. Forgot either one? The Forgot Password page shows your user ID and lets you set a new password.
Your registered mobile phone, or your authenticator app.

How do you do it, step by step?

1. On www.sss.gov.ph, click Login to My.SSS
The sign-in page opens on sso.sss.gov.ph. Check that the address matches the one on this page exactly before you type anything.
2. Enter your User ID and Password, then click Sign In
3. Choose how to get your PIN
One-Time PIN through SMS, or Time-based One-Time Password if you linked an authenticator app.
4. Click Get PIN and type the PIN before the timer on the screen runs out
5. Your dashboard opens
The menus on top lead to contributions, the Payment Reference Number tab, loans and services.
6. Log out when you finish, especially on a shared computer

Using an authenticator app instead of SMS

SSS lets you link an app such as Google Authenticator. On the sign-in page, click the Setup TOTP link, sign in, scan the QR code with the app and enter the 6-digit code it shows. From then on you can choose the time-based PIN at login. This helps OFWs whose Philippine SIM does not get texts abroad.

Logging in on the MySSS app

Install the MySSS app from the Google Play Store or Apple App Store (Android 9 or iOS 14 and newer). Sign in with the same user ID and password. The app also offers biometrics login once you are signed in.

What if it does not work?

"Please input your User ID and Password."
one box is empty. Browsers sometimes show a saved value that is not really filled in. Type both again.
User ID or password not accepted
your user ID is 8 to 20 characters and starts with a letter. Passwords are case-sensitive. If you are unsure, use Forgot Password instead of guessing.
"Invalid One Time Pin."
see what to do about an invalid PIN.
No PIN options, only a note to visit a branch
SSS has no mobile number or email for you. See update your contact details.

For blank pages, endless loading and other general problems, see My.SSS errors and how to fix them.

Frequently asked questions

Can I log in to My.SSS with my SS number?

No. You sign in with the user ID you created at registration. Your SS number is only used to register and to recover your account.

Why does My.SSS ask for a PIN every time?

The PIN is a second check on top of your password. SSS grants access only after it verifies your user ID, password and the PIN you enter.

I changed my SIM. How do I get the PIN now?

Use the authenticator app option if you set it up. If not, you need to update your mobile number with SSS first. See update your contact details.

How can I tell if someone else signed in to my account?

The MySSS app shows your last login date and time and whether it was on the web or the app. If you see a login that was not you, reset your password and call SSS at 1455.

Official portal

Listo Papeles is not affiliated with this portal or its agency. We never ask for your password, one-time code or member number.