How to Register on My.SSS Online
Quick answer
To register on My.SSS, go to the member portal, choose Register, type your SS number and personal details, and confirm your account through the link SSS sends to your email. It is free and takes about 10 to 15 minutes if your records match. You need an SSS number first. You can register only once per SS number.
Before you start
- Your own 10-digit SSS number.
- Your full name and birth date exactly as they appear in your SSS records.
- An email address that only you use. You cannot use one email for two SSS accounts.
- A mobile number that can receive texts.
- One piece of information SSS uses to check it is you. This may be a bank or e-wallet account enrolled for payouts, a past loan, a posted contribution, or details from a valid ID.
- Do not ask a friend, a fixer or a shop to register for you. They would know your password.
Steps
1. Open https://member.sss.gov.ph/members/ in your browser
Type the address yourself.
2. Click Register
3. Choose the type of member, such as member or employee
4. Type your SS number, name and birth date
Use the spelling in your SSS records.
5. Choose how SSS should check your identity and fill in that detail
6. Type your email and mobile number
Check them twice.
7. Read the terms, tick the box and complete the captcha
8. Click Submit
A message tells you to check your email.
9. Open your email
Find the message from SSS and click the activation link. Do this soon, because the link expires.
10. Set your user ID and password when asked
Use a strong password that you do not use anywhere else.
11. Log in to My.SSS to check that your account works
If it does not work
| Error or problem | What to do |
|---|---|
| "SS number already registered" | You or someone else already made an account for this SS number. Use Forgot Password. If you never registered, go to an SSS branch with a valid ID. |
| "Information does not match our records" | Your name, birth date or identity detail is different from SSS records. Check spelling, middle name and date format. If your records are wrong, you must correct them at SSS first. |
| "Email address already in use" | This email is linked to another SS number. Use another email that only you own. |
| Activation email not received | Check spam and promotions folders. Wait 30 minutes. Then use the resend option or register again after the link expires. |
| "Activation link expired" | Start the registration again from the first step. |
| Page does not load or captcha keeps failing | Try another browser, clear your cache or use incognito mode. Try again early morning or late evening. |
Frequently asked questions
How long does My.SSS registration take?
Filling in the form takes about 10 minutes. The activation email usually arrives within minutes, but it can take longer when the portal is busy.
Can I register on My.SSS without contributions?
It depends on the identity check options SSS offers. Some options need a posted contribution or a loan. If none fit you, ask SSS for help at a branch.
Can I register on My.SSS using my phone?
Yes. The portal works in a mobile browser. You can also try the SSS mobile app, which uses the same account.
I registered years ago but forgot everything. Should I register again?
No. One SS number can have only one account. Use the Forgot Password option to get back in.
Can my employer or HR register for me?
They should not. Your account holds your loans and benefits. Register yourself and keep your password private.
Official portal
Listo Papeles is not affiliated with this portal or its agency. We never ask for your password, one-time code or member number.
Open the official portal (https://member.sss.gov.ph/members/)
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