How to Register on My.SSS Online

Quick answer

Registration asks you to prove who you are with one detail SSS already has, such as a paid PRN or a bank account registered with SSS. You then choose your own user ID and password and confirm through an email link. The link must be opened within five working days, or you have to register again.

What do you need before you start?

Your SS number (or the CRN on your UMID card).
Your name and birth date exactly as they are in your SSS record.
A mobile number and an email address that only you use.
One registration preference. SSS accepts any one of these:
- a savings account, Citibank Cash Card, UBP Quick Card or UMID-ATM account number registered with SSS;
- your UMID card, if it was activated at an SSS Information Terminal in a branch (you then enter the card PIN or your mother's maiden name from your UMID application form);
- your employer or household employer ID number;
- a Payment Reference Number (PRN) that has already been paid;
- the date of a loan that still has a balance;
- the transaction number on your Personal Record (E-1) or UMID application (E-6), for SS numbers issued from 10 December 2020;
- the check number of a monthly pension received by check.

If you already have a My.SSS account, do not register again. Your SS number is tied to that account. Use Forgot Password to see your user ID and set a new password.

How do you do it, step by step?

1. On www.sss.gov.ph, click Login to My.SSS, then Create now, then Member
2. Pick your registration preference from the list and fill in that detail
3. Type your name, CRN/SS number, mobile number and email address
4. Choose a preferred user ID
It must be 8 to 20 characters, start with a letter, and use only letters, numbers or the underscore (for example, JUAN_CRUZ1234).
5. Choose a password of 8 to 20 characters with at least one small letter, one capital letter, one number and one special character
6. Fill in your birth date
Add a mailing address or a foreign address.
7. Review the summary, accept the Terms of Service and click Create Account
8. Open your email and click the registration link
Do this within five working days, or the link expires.
9. Sign in with your new user ID and password

What if it does not work?

"CRN/SS Number is not valid"
check each digit against your SS number slip, E-1 form or UMID card.
Your registration preference is not accepted
the detail must match SSS records. A UMID card must already be activated at a branch terminal, a PRN must already be paid, and a loan date must be for a loan that still has a balance. Try another preference from the list.
"User ID must be at least 8 characters long"
or "Your password must be at least 8 characters long": follow the rules in steps 4 and 5.
No registration email
the portal itself reminds you to "Please also check your spam or junk mail folder if the email notification is not in your inbox." If the five working days pass, start again.

For page errors and PIN problems, see My.SSS errors and how to fix them.

Frequently asked questions

Who can register on My.SSS?

A member with an SS number whose record SSS can match through one of the registration preferences. Employed members use My.SSS too, for example to apply for salary loans.

Can I register without any posted contribution?

The SSS Citizen's Charter lists at least one posted contribution as a condition for registering. If you have none yet, you can get a PRN for your first payment through hotline 1455, by email to usssaptayo@sss.gov.ph, or at a payment partner that accepts PRN payments, then register after it posts.

Can I register on my phone?

Yes. The registration form works in a mobile browser, and the MySSS app also has a create-account option.

Can someone else register for me?

They should not. The account holds your loans and benefit payouts. Choose your own user ID and password and keep them private.

My email or mobile number in SSS records is old. Can I still register?

Yes. You type your current mobile number and email on the form, and SSS sends the registration link to the email you entered. Keep them updated, because SSS uses them for one-time PINs later.

Official portal

Listo Papeles is not affiliated with this portal or its agency. We never ask for your password, one-time code or member number.