Is Waiting Time, On-Call Time or Training Paid?
Quick answer
Time spent waiting, on call or in training can be paid working time in the Philippines. Under Article 84 of the Labor Code, hours worked include all time an employee is required to be on duty or at a prescribed workplace, and all time he or she is "suffered or permitted to work." The implementing rules add that waiting is work when it is part of the job or required by the employer, that on-call time is work when the employee cannot use the time for himself or herself, and that training is unpaid only if it is outside work hours, voluntary and unproductive.
The rules on this page come from Article 84 and from the Omnibus Rules Implementing the Labor Code, Book III, Rule I, in the 1989 text on the Supreme Court E-Library. DOLE may have issued later rules that are not reflected here.
What counts as hours worked under the Labor Code?
Article 84 gives the basic rule:
Hours worked shall include (a) all time during which an employee is required to be on duty or to be at a prescribed workplace; and (b) all time during which an employee is suffered or permitted to work.
Rest periods of short duration during working hours shall be counted as hours worked.
"Suffered or permitted to work" means work the employer allows to happen, even if it did not order it. The number of hours matters because the normal hours of work may not exceed eight a day under Article 83, and work beyond eight hours is overtime under Article 87. For an overview, see wages, hours and pay under the Labor Code.
Does the work have to be productive to count?
No. The implementing rules state the principle in Section 4(a): "All hours are hours worked which the employee is required to give his employer, regardless of whether or not such hours are spent in productive labor or involve physical or mental exertion."
So a guard who stands at a post with nothing happening is still working. What counts is that the employer requires the time.
Is waiting time paid?
Section 5(a) of the rules answers it: "Waiting time spent by an employee shall be considered as working time if waiting is an integral part of his work or the employee is required or engaged by the employer to wait."
Two tests, either one is enough:
- Waiting is part of the job. For example, a driver who must wait for passengers or cargo.
- The employer requires the waiting. For example, a worker told to stay and wait for a delivery to arrive.
Section 4(d) adds a related rule for interruptions beyond the employee's control, such as a machine breakdown. The idle time is working time if the employee must stay because work may resume soon, or if the break is too short to be used effectively in the employee's own interest.
Is on-call time paid?
It depends on how much freedom the employee has. Section 5(b) says:
- An employee who is required to remain on call in the employer's premises, "or so close thereto that he cannot use the time effectively and gainfully for his own purpose," is working while on call.
- An employee "who is not required to leave word at his home or with company officials where he may be reached is not working while on call."
So staying in the staff room in case a patient arrives is work. Being free at home, with no duty to stay anywhere, is not.
Is a short break paid?
Yes. Article 84 itself says rest periods of short duration during working hours are counted as hours worked. Section 7 of the rules adds that "Rest periods or coffee breaks running from five (5) to twenty (20) minutes shall be considered as compensable working time." The regular meal break of at least one hour is a different matter: see are meal breaks paid? and Article 85.
The rules also explain, in Section 4(b), that a rest period does not count as work if the employee stops working, may rest completely and may leave the work place, even if he or she stays within the premises.
Is work after the end of the shift paid?
It can be, even without an order. Section 4(c) of the rules says that if the work was necessary, or it benefited the employer, or the employee could not leave at the end of the normal hours because there was no replacement, the time is hours worked "if the work was with the knowledge of his employer or immediate supervisor."
Are seminars, meetings and training paid?
Section 6 of the rules says attendance at lectures, meetings, training programs and similar activities is not working time only if all three conditions are met:
- Attendance is outside the employee's regular working hours.
- Attendance is in fact voluntary.
- The employee does not perform any productive work during the attendance.
If even one condition is missing, for example the training is required by the employer, the time counts as hours worked.
Who is not covered by these rules?
Article 82 excludes some groups from the rules on hours of work, such as government employees, managerial employees, field personnel, family members dependent on the employer, and workers paid by results as defined in the regulations. See are managers and field workers paid overtime? Kasambahay have their own law; see kasambahay rights.
How does this work in real life?
These are made-up examples to show how the rules work. They are not advice for any real case.
Nora is a nurse aide who must stay in the clinic's staff room during her night shift in case a patient arrives, and she cannot leave. Under Section 5(b), she is working while on call, even when no patient comes.
Dodong is a delivery helper. At each stop, he must wait while the store checks the goods before unloading. Waiting is an integral part of his work, so under Section 5(a) it is working time.
Liza works in an office from 8 to 5. Her employer requires all staff to attend a Saturday seminar on the new sales system. The seminar is outside her hours, but it is not voluntary, so under Section 6 the time counts as hours worked. Whether it is paid as overtime or rest day work depends on her schedule; the overtime pay calculator shows how the rates work.
Rommel is told he may go home at 5, but he stays until 7 to finish a report because his supervisor needs it the next morning, and the supervisor knows he is staying. Under Section 4(c), those two hours count as hours worked.
When do you need a lawyer?
Claims for unpaid hours depend on records: time cards, schedules, messages from supervisors and rules on standby duty. Talk to a lawyer, your union or the Public Attorney's Office if a large amount of unpaid time is involved or if many workers are affected. Money claims must be filed within three years; see labor money claims: how long do you have? If you cannot afford a lawyer, see Free legal help in the Philippines.
Which provisions does this answer rest on?
Frequently asked questions
Is waiting time considered working time in the Philippines?
It can be. The implementing rules of the Labor Code (1989 text) say waiting time is working time if waiting is an integral part of the work or the employee is required or engaged by the employer to wait.
Is on-call time paid?
It depends on how free the employee is. Under the implementing rules, an employee who must stay on call in the employer's premises, or so close that he or she cannot use the time effectively for his or her own purposes, is working while on call. An employee who is not required to leave word at home or with company officials on where he or she can be reached is not working while on call.
Are seminars and training paid time?
The implementing rules say attending lectures, meetings and training is not working time only if all three conditions are met: it is outside regular working hours, it is truly voluntary, and the employee does no productive work during it. If any condition is missing, the time counts as hours worked.
Are short breaks counted as hours worked?
Yes. Article 84 of the Labor Code says rest periods of short duration during working hours shall be counted as hours worked. The implementing rules treat coffee breaks of 5 to 20 minutes as compensable working time.
Is work done after hours without being asked paid?
Under the implementing rules, if the work was necessary, benefited the employer, or the employee could not leave because there was no replacement, the time counts as hours worked if the work was done with the knowledge of the employer or immediate supervisor.
Do these rules apply to managers and field personnel?
No. Article 82 of the Labor Code excludes some groups from the hours-of-work rules, including managerial employees and field personnel whose hours in the field cannot be determined with reasonable certainty.
General information, not legal advice. For your case, ask a lawyer, the Public Attorney's Office (PAO) or the agency.
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