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Virtual Pag-IBIG: Register, Log In and Fixes

Quick answer

Virtual Pag-IBIG is the online service of Pag-IBIG Fund. You use it to get your Pag-IBIG MID number, check your savings and loans, pay contributions, open MP2 savings and apply for some loans. It is free to use. Most services need your MID number and an account that you verify through email or text.

Before you start

  • Your Pag-IBIG MID number, or your personal details if you are new.
  • A personal email address and mobile number.
  • A phone or computer with a modern browser.
  • Pag-IBIG staff will never ask for your password or OTP. Do not give them to anyone.

If it does not work

Error messages and problems, and what to do.
Error or problemWhat to do
"Invalid username or password"

Check caps lock, then reset your password.

"MID number not found"

Check digits. New MIDs may take time to be active.

"Account already exists"

Log in or reset the password instead of registering again.

Verification code not received

Check spam and signal, wait, then resend once.

"Details do not match our records"

Use the name and birth date in your Pag-IBIG record.

Payment done but not posted

Keep the receipt, wait, then contact Pag-IBIG.

Frequently asked questions

Is Virtual Pag-IBIG free?

Yes. Registering and using Virtual Pag-IBIG is free. Some online payment channels may charge a small convenience fee.

What is the Virtual Pag-IBIG website?

It is at https://www.pagibigfundservices.com/virtualpagibig/. You can also reach it from the Pag-IBIG Fund site, www.pagibigfund.gov.ph.

Do I need a MID number to use Virtual Pag-IBIG?

For most services, yes. New members can register first and get a MID number online.

Can OFWs use Virtual Pag-IBIG abroad?

Yes. OFWs can register, pay and check savings from abroad. See Pag-IBIG for OFWs.

Is there a Pag-IBIG mobile app?

Pag-IBIG has offered a mobile app for some services. Download only from the official app stores.

Who do I contact if Virtual Pag-IBIG does not work?

Use the hotline, email or chat channels listed on www.pagibigfund.gov.ph. You can also visit a Pag-IBIG branch.

Does Listo Papeles see my Pag-IBIG account?

No. We are not part of Pag-IBIG Fund. We never ask for your MID number, password or OTP.

Official portal

Listo Papeles is not affiliated with this portal or its agency. We never ask for your password, one-time code or member number.

Open the official portal (https://www.pagibigfundservices.com/virtualpagibig/)

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