How to Reset Your Virtual Pag-IBIG Password

Quick answer

To reset your Virtual Pag-IBIG password, click Forgot Password on the login page, type your username or MID number and registered email, then follow the code or link sent to you and set a new password. It is free and takes a few minutes. If you no longer use your registered email or phone, contact Pag-IBIG to update your details first.

Before you start

Your username or MID number.
Access to the email or mobile number on your account.
A new, strong password that you use only for Pag-IBIG.
Never share the reset code or link with anyone.

Steps

1. Open https://www.pagibigfundservices.com/virtualpagibig/
2. Go to the login page and click Forgot Password
3. Type your username or MID number and your registered email
4. Complete the captcha and submit
5. Open the email or text from Pag-IBIG
Check spam if you do not see it.
6. Click the link or type the code
Do it quickly, because it expires.
7. Type your new password two times and save
8. Log in with your new password
9. If you lost your registered email or phone
You cannot finish the reset online. Contact Pag-IBIG through its hotline, email or a branch to update your contact details. Bring a valid ID if you go in person.

If it does not work

Error messages and problems, and what to do.
Error or problem	What to do
"Username and email do not match"	Try the other emails you own. Check for typos.
Reset email or code not received	Wait up to 30 minutes and check spam. Request again only once.
"Link expired" or "Invalid code"	Request a new one and use it right away.
"Password does not meet requirements"	Use capital and small letters, numbers and a symbol, and make it longer.
Still cannot log in after reset	Delete the old saved password in your browser and type the new one by hand.

Frequently asked questions

How long is the Pag-IBIG reset link valid?

Only for a short time. Use it as soon as it arrives.

Can Pag-IBIG staff reset my password for me?

They can help update your email or phone. You set the new password yourself. Never say your password to anyone.

Will resetting my password affect my savings or loans?

No. Only your login changes. Your records stay the same.

I forgot my username too. What do I do?

Try your MID number as username. If that fails, contact Pag-IBIG with a valid ID.

Official portal

Listo Papeles is not affiliated with this portal or its agency. We never ask for your password, one-time code or member number.