eGov PH Login: How to Sign In to the App
Quick answer
To log in to eGov PH, open the app and enter your 6-digit MPIN, or use fingerprint or face unlock if you turned it on. On a new phone, you enter your mobile number, type the SMS OTP, and may need to do the face check again.
Before you start
- The eGov PH app, updated to the latest version.
- Your registered mobile number, with signal.
- Your MPIN.
Steps
1. Open the eGov PH app
2. If you are on the same phone, type your MPIN or use biometrics
3. If you are on a new phone, tap Log in and enter your mobile number
4. Type the OTP sent by SMS
Never share it with anyone.
5. Do the face check if asked
6. Enter your MPIN
7. The home screen opens
If it does not work
| Error or problem | What to do |
|---|---|
| "Invalid MPIN" | type slowly. After a few tries, reset your MPIN. |
| "Account temporarily locked" | wait, then reset your MPIN. |
| OTP not received | check signal and wait 2 minutes before tapping resend. |
| Logged out on your old phone | this can happen when you log in on a new one. |
| App closes on start | update the app and your phone. See common errors. |
Frequently asked questions
What is the eGov PH MPIN?
It is a 6-digit number you create at sign-up. You use it to open the app.
Can I log in with fingerprint?
Yes, if your phone supports it and you turn it on in the app settings.
I changed my SIM. Can I still log in?
If your number changed, you may need to register again or update your number through app support.
Can I log in on a computer?
The account is used mainly in the mobile app.
Official portal
Listo Papeles is not affiliated with this portal or its agency. We never ask for your password, one-time code or member number.
Open the official portal (https://e.gov.ph/)
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