eGovPH Login: How to Sign In to the App

Quick answer

An eGovPH sign-in uses three things: your account credentials, a one-time PIN (OTP) sent to you, and your eGovPH PIN. On a new phone you go through all three; the official site confirms you can use the same account on any device and your data syncs.

What do you need before you start?

The eGovPH app, updated to the latest version from the official store.
The mobile number on your account, with signal.
Your eGovPH PIN.

How do you do it, step by step?

1. Open the eGovPH app
2. Choose to log in and enter your account credentials
3. Type the OTP you receive
Never share it with anyone.
4. Enter your eGovPH PIN
5. The home screen opens
Your Digital National ID and services are there if your account is verified.

What if it does not work?

OTP not arriving
check that the number on your account is still yours and has signal, then request a new code.
Forgot your PIN or password
see forgot your eGovPH PIN or password.
Changed your SIM or mobile number
email support@e.gov.ph to ask how to move the account to the new number.
App closes on start or stays blank
update the app and your phone, then restart. See eGovPH errors and fixes.

Frequently asked questions

What is the eGovPH PIN?

It is the PIN of your eGovPH account. You enter it after the OTP to finish signing in. Never tell it to anyone, including people who say they are from DICT.

Can I log in on a new phone?

Yes. Install eGovPH from the official store on the new phone and sign in with your credentials, the OTP and your PIN.

Can I see my Digital National ID without internet?

No. PSA says you must be online to access your Digital National ID in the eGovPH app.

Can I log in on a computer?

eGovPH is a mobile app. The website e.gov.ph gives information and download links. The Digital National ID can also be opened on national-id.gov.ph from a computer.

Official portal

Listo Papeles is not affiliated with this portal or its agency. We never ask for your password, one-time code or member number.