ORUS "You Already Have an Existing TIN": What to Do

Quick answer

The message "You already have an existing TIN. New Registrations are only available to Taxpayers who do not have an existing TIN." means the BIR already has a TIN for you, perhaps from an old job. Do not try to get a new one. Use your existing TIN, and if you need an ORUS account, create it with the "With Existing TIN" option and the email address already in your BIR record.

What do you need before you start?

Any document that may show your old TIN: an old payslip, BIR Form 2316 from a past employer, a TIN card or an old COR.
The email address you gave the BIR when you got the TIN.

How do you do it, step by step?

If you know your TIN

1. Stop the new registration
2. Give your existing TIN to whoever asked for it, such as your new employer or bank
3. If you want an ORUS account, create one with With Existing TIN, using the permanent email address in your BIR record

If you forgot your TIN

1. On ORUS, use the TIN inquiry (for individual taxpayers)
ORUS sends the link for your request to your email.
2. If that does not work, file a forgotten TIN request on ORUS
The BIR reviews it and emails you the result within three working days.
3. You can also ask the Revenue District Office where you were registered, or the BIR Customer Assistance Division at (02) 8538-3200

If ORUS rejects your email or details

The message "Email address used is not the taxpayer's permanent email address." means your BIR record has a different email, or none at all. The same happens when the TIN or personal details you type do not match the BIR record. Update your record by emailing your RDO the accomplished S1905 sheet with the required documents, then create the account.

What if it does not work?

"The information that you provided does not match our records."
in the TIN inquiry, type your full name as registered, including middle name, and check the TIN digits.
You are sure you never had a TIN
ask your RDO to check your record; an employer may have registered you before.
You created an ORUS account "without existing TIN" by mistake
do not submit a TIN application. The ORUS FAQ allows you to delete an account created in error, as long as no TIN is linked to it and no application was submitted. Then create a new one with With Existing TIN.

More ORUS messages are in BIR ORUS and eFPS errors and fixes.

Frequently asked questions

Can I have two TINs?

No. A taxpayer should have only one TIN. ORUS blocks new registrations for taxpayers who already have one, and the BIR does not issue another TIN to employees who have one.

I got my TIN as a student or first-time job seeker. Do I need a new one for work?

No. You keep the same TIN. Give it to your employer, who links you as an employee with an existing TIN.

How do I verify my TIN online?

Use the TIN verification or TIN inquiry on ORUS. See our TIN verification guide.

Can I get a Digital TIN ID with my existing TIN?

Yes. Once you have an ORUS account linked to your TIN, add a profile photo and generate the Digital TIN ID in your account.

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