How to Register for NBI Clearance Online

Quick answer

Your NBI account starts with your email address, which also becomes your user ID, and a mobile number in the 09XXXXXXXXX format. After you confirm them with a one-time PIN and the activation link, you fill in the applicant form, then choose a branch and slot and pay.

What do you need before you start?

An email you can open now. Use one without a "+" sign: the portal rejects those.
Your mobile number, starting with 09 and 11 digits long.
Your full name, birth date, birthplace, address, family background, and education or work details.
Two valid government IDs, or one original PhilSys National ID according to the NBI Citizen's Charter 2025. Type your name exactly as it appears on them.

If your old NBI clearance has any error or change, even one letter, NBI asks you to register online again instead of renewing.

How do you do it, step by step?

1. Open https://clearance.nbi.gov.ph/ and choose the option to register as a new applicant
2. Enter your email, mobile number, birth date and a password
Read and accept the terms of service.
3. Complete the "I'm not a robot" check
4. Enter the one-time PIN (OTP) the portal sends you
5. Open your email and click the activation link
You can ask for a new link after a short wait if it does not arrive.
6. Sign in and complete the Applicant Information Form
Fill every required field, then click Save Information and check the details on your profile page.
7. Click Apply for Clearance and select the ID you will bring
8. Choose a branch, then a date and an AM or PM slot
9. Pick a payment option to get your reference number
See how to pay.

What if it does not work?

"Email already exists"
you registered before. Reset the password for that email instead of opening a second account.
"Invalid email format!"
your email has a "+" or another character the portal does not accept. Use a plain address.
"Invalid mobile number format"
type 11 digits starting with 09, with no +63, spaces or dashes.
"Please complete all required fields."
a field on the form is still empty.

For missing emails, captcha trouble and pages that do not load, see NBI Clearance online errors.

Frequently asked questions

Can I register using my phone?

Yes. The portal works in a mobile browser. Keep the email app open so you can reach the activation link quickly.

I have an old NBI account. Should I make a new one?

No. Sign in with the old email and reset the password if you forgot it. The only case where NBI asks you to register again is when your details on the old clearance need a correction.

Can I register for a family member?

Each applicant needs their own account, because the email serves as the user ID and the details must match that person's IDs.

Are first-time job seekers registered here?

First-time job seekers who want the free clearance under RA 11261 use the dedicated first-time job seeker option instead. They bring a barangay certificate and a signed oath of undertaking to the branch.

Official portal

Listo Papeles is not affiliated with this portal or its agency. We never ask for your password, one-time code or member number.