How to Log In to NBI Clearance Online

Quick answer

Your NBI user ID is the email you registered with. Type it with your password in the sign-in box on clearance.nbi.gov.ph, then enter the one-time PIN the portal asks for. Forgot the password? Reset it; a second account only causes trouble at the branch.

What do you need before you start?

The email you used when you registered.
Your password.
Access to the phone number, email or authenticator app you will receive the one-time PIN on.

How do you do it, step by step?

1. Type https://clearance.nbi.gov.ph/ yourself in the address bar
2. In the sign-in box, enter your email and password
3. Click Sign In
4. If the portal asks, choose where to receive your one-time PIN
SMS to your registered mobile number, email, or an authenticator app.
5. Enter the 6-digit code in the "Enter OTP to login" window
6. From your account you can update your profile, apply, see your reference number and check whether it is marked "PAID"
7. Sign out when you finish, especially on a shared phone or computer

What if it does not work?

Email or password rejected
check that you are using the same email you registered with. Then use Forgot Password? under the sign-in box. See reset your password.
No OTP on your phone
pick the email option in the one-time PIN window instead, or the other way round.
Your mobile number changed
sign in with the email OTP and update your profile. The portal uses 09XXXXXXXXX numbers only.
You never clicked the activation link
search your inbox for the NBI activation email and open it first.

Other problems, like blank pages or the "Oops! Something went wrong." screen, are on NBI Clearance online errors.

Frequently asked questions

Can I sign in with my mobile number?

No. The sign-in box asks for your email. Your mobile number is used for the one-time PIN.

Can I use the same account next year?

Yes. Keep the same account for renewals and future applications so your records stay together.

Is there an NBI clearance app?

NBI's own pages point to the website clearance.nbi.gov.ph. Be careful with apps or pages that only look like NBI.

Can someone sign in for me?

Only you should know your password. The portal's terms make you responsible for everything done under your account.

Official portal

Listo Papeles is not affiliated with this portal or its agency. We never ask for your password, one-time code or member number.