LTMS "The link sent in your email is no longer valid"

Quick answer

LTMS shows "The link sent in your email is no longer valid." when a verification, password or unlock link cannot be used any more, for example because it was already opened or cannot be matched to your account. Go back to the login page, request the same action again, and open only the newest email from LTO.

What do you need before you start?

Access to the email on your LTMS account.
Know which link you were opening: account verification, password change, or unlock.

How do you do it, step by step?

If it was a password change link

1. Go to https://portal.lto.gov.ph/ and click LOGIN
2. Type your email or LTO Client Number, then click Forgot Password
3. Wait for "A password change link has been sent to your email."
4. Open the newest email from LTO and click its link right away

If it was an unlock or reactivation link

1. Try to sign in
When the lock or idle message appears, click Unlock Account.
2. Open the newest email from LTO and click its link
3. Sign in after "Your account was unlocked." or "Your account was reactivated."

If it was the verification link from registration

1. Try to sign in first
If the portal says "You have already been verified.", your account is active.
2. If you still cannot sign in, write to LTO Client Care (Contact page or clientcare@lto.gov.ph) with your full name, the email you registered and a short description

What if it does not work?

Every link fails
delete the older LTO emails, request one new email, and open it in the same browser you use for LTMS.
No email at all
wait a few minutes and check your spam folder before you ask again.
"Your verification link was manipulated. You can not be verified."
the portal could not read the link as sent. Tap the link inside the email instead of copying and pasting it, or request a new email.

For other problems, see LTMS errors and fixes.

Frequently asked questions

Why did my LTMS link stop working?

A link that was already used, or that the portal cannot match to your account, stops working. Request a new email and use only the newest one.

Can I reuse an old LTMS password link?

No. Ask for a new one with Forgot Password.

Do I need to register again?

No. Your account already exists. Ask for a new link, or contact LTO Client Care if you cannot receive it.

Where does LTMS send the new link?

Only to the email on your account. If that email is wrong or closed, LTO Client Care has to update it first.

Official portal

Listo Papeles is not affiliated with this portal or its agency. We never ask for your password, one-time code or member number.