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PhilHealth Member Portal Login: How to Sign In

Quick answer

To log in, go to the PhilHealth Member Portal, type your 12-digit PIN and your password, answer the captcha and click Login. If you forgot your password, use the Forgot Password link. You must register first if you have never made an account.

Before you start

  • Your PhilHealth PIN.
  • Your portal password.
  • Access to your registered email in case a code is sent.

Steps

  1. 1. Open https://memberinquiry.philhealth.gov.ph/member/

    Type it yourself; do not use links from chats.

  2. 2. Enter your PIN in the username field

  3. 3. Enter your password

    Check Caps Lock.

  4. 4. Answer the captcha

  5. 5. Click Login

  6. 6. Enter the one-time code if one is sent

    Never share it.

  7. 7. Your member dashboard opens

    Log out when done.

If it does not work

Error messages and problems, and what to do.
Error or problemWhat to do
"Invalid PIN or password"

check the 12 digits and Caps Lock. Then reset your password.

"Account locked"

wait, then reset your password.

"Account not found"

you have not registered yet. See register.

Captcha keeps failing

reload it, turn off auto-translate, or try another browser.

Page not loading

the portal may be busy. Try off-peak. See common errors.

Frequently asked questions

What is my username on the PhilHealth portal?

It is usually your 12-digit PhilHealth PIN.

Can I log in on my phone?

Yes, in a mobile browser. Use desktop view if pages look cut off.

Why does the portal log me out?

Sessions end after a short time without activity. Log in again.

Is it safe to log in on a shared computer?

Use a private window, log out when done and never let the browser save your password.

Official portal

Listo Papeles is not affiliated with this portal or its agency. We never ask for your password, one-time code or member number.

Open the official portal (https://memberinquiry.philhealth.gov.ph/member/)

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