How to Reschedule a DFA Passport Appointment

Never cancel a DFA appointment you want to move. DFA says cancelled appointments cannot be restored or rescheduled, and the fee is lost. Go to Manage Existing Appointment on passport.gov.ph, enter your appointment code and the email you booked with, and choose a new slot.

How do you do it, step by step?

1. Open https://passport.gov.ph/ and click Manage Existing Appointment
2. Enter your Appointment Code and Email Address, then click View Details
3. Check that the booking shown is yours
4. Choose the option to move the appointment and pick a new date and time from the open slots
Do not choose cancel.
5. Confirm the change and save or print the updated details
6. Bring the updated form, your payment proof and your documents on the new date

What if it does not work?

The booking does not come up
check the appointment code in your email and use the exact email address you booked with.
You cannot find the appointment code
search your spam and trash folders. If it is not there, call the DFA appointment hotline at (02) 8234-3488.
No open slots on the dates you want
DFA adds slots from time to time. Check again later or try another office.

For other problems, see DFA appointment errors and fixes.

Frequently asked questions

What if I already missed my appointment?

DFA's terms say fees are forfeited when an applicant does not show up. You will need a new booking and a new payment.

What happens if I click cancel by mistake?

A cancelled appointment cannot be restored or rescheduled, and the fee is not refunded or reused. You have to book and pay again.

Can I get a refund instead of moving the date?

No. DFA says passport fees are non-refundable, non-transferable and non-reusable.

Does DFA move appointments through Facebook or by phone?

DFA says appointments are handled only on passport.gov.ph, not on Facebook or other social media. The hotline can help with problems, but the change itself is made on the site.

What do you need before you start?